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Libby Download Errors

CD
Cameron Duff
Thu, Aug 12, 2021 7:25 PM

FYI.

Not sure if anyone else is experiencing difficulties with Libby today.  Not
able to download titles after checking them out.  Errors are occurring on
multiple staff and patron accounts/devices.  Doesn't matter if the item is
an ebook or eaudiobook.  The error states that there is not enough memory
or there are internet connectivity issues and to try again later.

I have sent a message to Libby support to see if this is system wide or
just affecting Sheridan patrons.

Just thought I would share.

Cameron Duff - Director
Sheridan County Public Library System
335 West Alger Street
Sheridan, WY 82801
cduff@sheridanwyolibrary.org
307-674-8585 ext. 112

FYI. Not sure if anyone else is experiencing difficulties with Libby today. Not able to download titles after checking them out. Errors are occurring on multiple staff and patron accounts/devices. Doesn't matter if the item is an ebook or eaudiobook. The error states that there is not enough memory or there are internet connectivity issues and to try again later. I have sent a message to Libby support to see if this is system wide or just affecting Sheridan patrons. Just thought I would share. Cameron Duff - Director Sheridan County Public Library System 335 West Alger Street Sheridan, WY 82801 cduff@sheridanwyolibrary.org 307-674-8585 ext. 112